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Service

 
 
 
 
Contact us
TEL:+86-755-8611 7180
FAX:+86-755-8611 7190
E-mail:sales@szshenliang.com
Website:www.szshenliang.com
http://szshenliang.cn.alibaba.com
 
The current position:Home > Service

 Service commitment:
The company has consistently adhered to provide users with faster, better and more satisfied with the purpose of serving the interests of the user in the first place, can accurately grasp the user´s input. In accordance with the requirements of the user to provide the greatest help
Whether you are in the online ordering, or online consulting, telephone contact!!
Return
We continue to pursue 100% customer satisfaction!
Package returned within 3 months (not used)
7 days unconditional return
Service commitment:
We are committed to every customer shopping on this site can enjoy the "3 months package return (not used) services" and "7 days unconditional return service" protection.
(1) unconditional return of the 7 day: the customer from the date of receipt of goods within 7 days, for any reason, as long as the goods are not satisfied with the application can be returned, the return of freight borne by the customer.
(2) the return of the package for the last 3 months (the product is not used): the customer from the date of receipt of goods within the next 3 months, the product is not in use and the original packaging intact, if the customer is not satisfied with the goods, you can apply for return. When the return of freight borne by the customer.
Do not return the following treatment:
(1) any goods not sold on this site
(2) any goods arising from improper use and storage;
(3) incomplete and damaged goods and accessories;
(4) any loss of the outer packing, spare parts, specification and product certificate and invoice;
Replacement
Service commitment:
Our commitment to every shop in this website customers can enjoy 3 months replacement package (product unused) "and" 7 day unconditional replacement "protection.
(1) 3 months replacement package (product unused): customer from the date of receipt of goods within 3 months, due to customer purchase, purchase, correct or not satisfied with the goods, the product did not use and does not destroy the original packaging, and without affecting our second sales next, customers can apply for a replacement, replacement of the freight borne by the customer.
(2) the 7 day unconditional replacement: customers from the receipt of goods within 7 days from the date of purchase, the customer due to false purchase, or are not satisfied with the goods, we can apply for your unconditional replacement service. If our website is not the same type of products, and customers are not willing to exchange other products, you can choose to return.
The following do replacement treatment:
(1) any goods not sold on this site
(2) any goods arising from improper use and storage;
(3) incomplete and damaged goods and accessories;
(4) any loss of the outer packing, spare parts, specification and product certificate and invoice;
Repair
Where to buy the site customer products, since the date of purchase, due to product quality problems, to provide one year free repair, after a year is free of maintenance (related accessories in the repair process to replace the costs borne by the customer).
Scope of product quality issues:
(1) under normal operating conditions, the product can not play its functions;
(2) there is an unreasonable risk of endangering the safety of persons and property;
(3) does not comply with the product or packaging specified on the use of product standards;
(4) falsifying the origin, forgery or fraudulent use of the name and address of the products of others;
(5) the forgery, fraudulent use of certification marks, famous and excellent product marks of products;
(6) adulterated, or impurities, shoddy, substandard products as qualified products;
Matters needing attention:
(1) repair please you must show the site of the shipping documents and verify product non-human factors damage, otherwise our company not repair.
(2) deliberately destroyed by external accidental damage, improper use or maintenance, unauthorized repair, damage caused by changes in the scope of repair.
(3) for repair, please contact the customer service website in advance, the product according to the specified address and send to the company in its confirmation, if the consumer fails to notify the self will return the goods, the company will not bear the liability for the loss of goods.
(4) you will send the goods to the company´s shipping costs paid by you.
Lifetime warranty
Where the purchase of the site´s products, customers from the date of purchase, due to product quality problems, providing life-long free maintenance (repair process to replace the relevant parts of the cost borne by the customer).
Scope of product quality issues:
(1) under normal operating conditions, the product can not play its functions;
(2) there is an unreasonable risk of endangering the safety of persons and property;
(3) does not comply with the product or packaging specified on the use of product standards;
(4) falsifying the origin, forgery or fraudulent use of the name and address of the products of others;
(5) the forgery, fraudulent use of certification marks, famous and excellent product marks of products;
(6) adulterated, or impurities, shoddy, substandard products as qualified products;
Matters needing attention:
(1) please be sure to show the delivery certificate of the website and verify that the product is not damaged by human factors.
(2) if it is intended to be damaged or damaged by external force, and is not properly used or maintained, the damage caused by the alteration shall not be within the scope of repair.
(3) for maintenance, please contact the customer service website in advance, the product according to the specified address and send to the company in its confirmation, if the consumer fails to notify the self will return the goods, the company will not bear the liability for the loss of goods.
(4) you will send the goods to the company´s freight paid by you

 

Copyright: Shenzhen Shenliang Precision Measuring CO.,LTD.. ICP:11091594
Address:  Makan Industrial Erea, Xili Town,Nanshan District,Shenzhen Tel:+86-755-86117180  Fax:+86-755-86117190 
E-mail:sales@szshenliang.com    service@szshenliang.com    info@szshenliang.com 
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